Privacy Policy GDPR

Privacy Policy – DigitalCreationLab

This Privacy Policy explains how DigitalCreationLab (hereinafter referred to as “we”, “the site”, “the store”) collects, uses, stores, and protects the personal data of users in accordance with Regulation (EU) 2016/679 (GDPR).

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Personal Data Collected

We may collect the following personal data:

Data provided directly

  • full name

  • email address

  • phone number

  • shipping and billing address

  • billing information (if required)

Data collected automatically

  • IP address

  • browser and device data

  • cookies and similar technologies

  • browsing data (pages visited, time spent, etc.)

2. Purpose and Legal Basis of Processing

Data is collected and processed for the following purposes:

2.1 Order fulfillment

  • processing and delivering orders

  • invoicing
    Legal basis: performance of a contract (Art. 6(1)(b) GDPR)

2.2 Marketing communications (newsletter)

  • sending offers and promotions
    Legal basis: consent (Art. 6(1)(a) GDPR)

2.3 Service improvement

  • analyzing traffic and user behavior
    Legal basis: legitimate interest (Art. 6(1)(f) GDPR)

2.4 Legal compliance

  • maintaining records for accounting purposes
    Legal basis: legal obligation (Art. 6(1)(c) GDPR)

3. Cookies

The site uses cookies for:

  • site functionality

  • shopping cart retention

  • analytics and statistics

  • advertising (if applicable)

For more details, please see our Cookie Policy.

4. Data Retention

Data will be stored for:

  • order data: at least 10 years (according to tax law)

  • account data: until the user requests deletion

  • newsletter data: until consent is withdrawn

5. User Rights

Under GDPR, you have the right to:

  • access personal data

  • correct inaccurate data

  • delete data (“right to be forgotten”)

  • restrict processing

  • object to processing

  • request data portability

  • withdraw consent (if applicable)

To exercise these rights, contact us at:

📧 contact@digitalcreationlab.com
📞 +40 766 358 344

6. Data Sharing with Third Parties

Data may be shared with:

  • couriers (delivery)

  • payment processors (PayPal, Stripe, etc.)

  • hosting and IT service providers

  • authorities (if legally required)

They are obligated to protect data and use it only for contractual purposes.

7. Data Security

We take technical and organizational measures to protect data:

  • SSL encryption

  • restricted access to data

  • regular backups

  • security updates

8. Changes to Privacy Policy

We reserve the right to modify this policy.
Any changes will be posted on the site, and the date of the last update will be displayed.

9. Contact

If you have any questions about GDPR or personal data, you can contact us:

📧 contact@digitalcreationlab.com
📞 +40 722 474 110